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Mr R Roberts
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Posted: Tue May 29th, 2007 08:59 pm |
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We have recently used the carpet cleaner called CARPET POWER and after spraying the lounge carpet to remove some stains the carpet now has white patches where the cleaner was used. The carpet is only 2 years old and of good quality but our insurance has told us that the carpet is not covered because it was not an ACCIDENT and is not covered for the use of cleaning materials, perhaps they should have used larger print for this disclaimer.
You could now suggest a cleaner that will remove the white patches? Regards.
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bessnfloyd
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Posted: Tue May 29th, 2007 09:06 pm |
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There could be three reasons why these spots occurred. (1) It left a white residue that needs to come out, (2) although the carpet may look clean, it can't be after 2 years, and these are CLEAN spots. In this case, a complete professional deep cleaning might remove soil from the rest of the carpet so it is all the same color. (3) the carpet isn't color-fast, and the product bleached it.
I agree that disclaimers are often in too fine print; I have magnifying glasses all over to read ingredients, precautions, etc. Fuller's HyperOx Carpet and Fabric Spotter at http://sneakykitchen.com/fullerbrush/products/623907.htm contains an oxygen bleach, and warns not to use on wool, silk or leather, and to test on an inconspicuous area first. That's a good idea when you use any cleaner.
I don't know how you can tell which of the three problems you have, but here's some ideas. First, vacuum well if you haven't in case there's a residue. Fuller has a pretty harmless cleaner for rugs, although I wouldn't use it on fine Persian carpets, for instance. It's called Super Foam Rug Cleaner http://sneakykitchen.com/fullerbrush/products/658.htm , and is worked into the soiled areas, left to dry and then vacuumed up as a dry powder which has absorbed the dirt. Unless you are pretty sure it is bleached, you might try this product as directed on the area around and including one of the white spots. When dry, vacuum. If this improves the problem, what you have is clean spots on a dirty rug.
Second, find a completely clean, hidden area such as under a piece of furniture, and use a little on a small spot. If it turns white you have bleached it, and there is no help for it. The problem may be that your "good quality carpet" actually isn't colorfast, a big drawback.
If it does NOT turn white, the problem is that your carpet is dirty and the "white" spots are actually clean spots. In this case, have a professional in to clean the entire carpet; this should eliminate or diminish the appearance of the spots.
Next time you use a cleaner of any kind, including Fuller's and Stanley's, on a porous surface, test it first on a hidden spot and let dry completely. When using any product as a spotter, spray the spot thoroughly as per directions, but also lightly around the stain so as to minimize lines between completely clean and normally soiled areas. As a last resort if you are still at sea; contact the Carpet Power manufacturer.
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Bess W.
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